Starting from June 22, 2020 until new provisions:
- Admissions are guaranteed from 9:00am to 7:45pm from Tuesday to Sunday;
- On Monday, the access is guaranteed by reservation, visitors without a reservation are still allowed in the free turns between different bookings;
- The entrances are possible every 5 minutes, to avoid gatherings and allow the necessary sanitizations;
- Each turn is allowed to enter one person or family (or group not subject to social distancing) up to a maximum of 12 people at a time, however not exceeding 40 contemporary people in all the caves;
- Visitors with reservations (online, by telephone or in person) take precedence;
- Visitors without a reservation or with an expired reservation are allowed according to the availability of the remaining turns and in any case taking into account the order of arrival;
- In case of need, extraordinary times are foreseen, always respecting the staggering of the entrances every 5 minutes;
- Visitors are obliged to disinfect their hands and / or to wear disposable gloves available in the ticket area;
- The management reserves the right to check the body temperature of visitors by means of infrared thermoscanner, preventing access to those who have a temperature higher than that required by national protocols;
- Waiting is possible by maintaining the social distancing guaranteed by appropriate signs on the ground for any queues outside the ticket office;
- For the exit through the courtyard, the emergency exit, the access to the sales rooms and the toilets, there is a signage on the ground for social distancing;
- For security reasons, access to the part of the courtyard set up with tables and chairs is only possible for customers of the cafeteria and / or restaurant business after booking or checking the availability of seats;
- For any clarifications or special needs, please refer to the contact details of the structure.